Frequently Asked Questions

iGaming refers to online gambling and betting activities, including sportsbook platforms, casino games, poker software, and fast-paced formats like crash games.

iGaming regulations vary worldwide. It is well regulated in Europe, expanding in Africa and LATAM, and subject to different rules across Asia and North America.

Gaming usually means video games, while iGaming refers to licensed online gambling platforms that offer betting and casino services.

Look for a provider that offers customizable sportsbook and casino software, secure multi-currency payments, compliance support, and proven experience with iGaming operators.

Costs depend on licensing, integrations, and customization. White-label iGaming platforms are more affordable, while bespoke turnkey solutions require higher investment.

The industry offers roles in technology, compliance, payments, marketing, and customer support. Many iGaming operators recruit globally.

Gross Gaming Revenue (GGR) is the total wagers placed minus winnings paid to players — a key metric for operator performance.

Net Gaming Revenue (NGR) is GGR minus costs like bonuses, taxes, and fees. It reflects the actual profitability of an operator.

There is no single “best” market. Success depends on resources, know-how, and strategy. Generally, the strongest opportunities are in regulated markets with lower competition.

Entry costs vary. White-label platforms reduce expenses, while fully customized solutions require higher investment for licensing, payments, and operations.

Yes, many operators begin with international licenses like Curaçao or Malta. However, compliance with local laws remains essential.

Most players use smartphones to access iGaming. A mobile-first sportsbook or casino platform ensures accessibility, engagement, and higher retention.

Yes, but you will need a license, a reliable technology provider, and payment solutions. Many startups use white-label platforms to simplify the launch.

Setup fees vary by provider and package. On average, they range from a few thousand to tens of thousands of dollars, depending on features and integrations.

Not necessarily. White-label platforms allow operators to start small, but as the business grows, expertise in compliance, marketing, and payments becomes essential.

Yes. The iGaming sector is showing strong growth: in 2025 the global iGaming market is estimated between USD $107.6 billion and USD $117.5 billion, up about 8.5% year-over-year.

It depends on your strategy and target audience. Sportsbook works well in markets with strong sports culture, while online casino often offers higher margins and faster player engagement. Many operators choose to combine both.

It depends on your budget, timing, and goals. White-label solutions are faster and more affordable, while turnkey platforms offer more control, customization, and scalability for long-term growth.

An iGaming license is an official authorization from a jurisdiction that allows an operator to legally offer online gambling and betting services.

Popular hubs include Malta, Curaçao, Gibraltar, and Isle of Man, along with new regulators in Africa and LATAM.

Each country has its own framework. Some, like the UK or Malta, enforce strict regulations, while others allow operations with international licenses.

KYC (Know Your Customer) is the process of verifying player identity to comply with anti-fraud and anti-money laundering laws.

AML (Anti-Money Laundering) requires operators to monitor transactions and prevent illicit financial activity.

Compliance ensures legal operations, protects players, and avoids fines or license suspension.

Yes. In most jurisdictions a license is mandatory to accept players and process payments.

Local licenses restrict operations to one country, while international licenses like Curaçao or Malta enable broader access.

Depending on the jurisdiction, the process can take from a few weeks to several months.

Costs vary widely. Curaçao is generally more affordable, while Malta or the UK require higher fees and stricter compliance.

Yes, international licenses allow multi-market access, but operators must still respect local restrictions and regulations.

GLI-19 is a Gaming Laboratories International standard that certifies online gaming systems for fairness, integrity, and compliance.

GLI-33 focuses on event wagering systems, ensuring that sportsbook platforms meet strict technical and regulatory requirements.

ISO 27001 is the international standard for information security, protecting sensitive player and operator data.

They prove that platforms are secure, fair, and compliant, building trust with regulators and players.

Some grey markets do not enforce strict licensing. However, operating there is risky and can limit payment processing options.

Non-compliance can lead to fines, license suspension, reputational damage, or bans from regulated markets.

Yes. Many operators begin with a cost-effective Curaçao license, then upgrade to stricter jurisdictions as they expand.

Yes. Most regulated markets require tools like self-exclusion, deposit limits, and monitoring to protect players.

Taxation varies. Some jurisdictions apply a percentage of GGR, while others tax NGR or charge flat fees.

Curaçao and some emerging markets offer lower taxes, while Malta and the UK apply stricter GGR-based regimes.

Yes. Operators must comply with the tax rules of each regulated market where they operate.

Africa, LATAM, and parts of Asia are among the fastest-growing iGaming markets, driven by internet penetration and young demographics.

Africa has a mobile-first audience, strong interest in sports betting, and governments moving toward regulation, making it a high-potential region.

Yes. Countries like South Africa, Nigeria, and Kenya regulate iGaming, while others are still developing legal frameworks.

LATAM is expanding rapidly, with regulated markets in Colombia, Mexico, and Argentina, and Brazil opening as one of the largest new markets.

Yes. Brazil has recently approved online sports betting regulation, positioning it as a highly attractive market for investors.

Some countries, like the Philippines, regulate iGaming, while others restrict it. Asia remains a diverse but high-potential region.

Challenges include regulatory uncertainty, payment infrastructure, and the need for localized content and mobile-first platforms.

By choosing the right license, offering multi-currency and local payment methods, and partnering with experienced technology providers.

Localization is key. Without multilingual platforms, operators risk losing trust and limiting player acquisition.

Adapting to local betting habits, popular sports, and cultural attitudes helps operators build stronger engagement and trust.

Instability may cause sudden regulatory changes or unreliable payment systems, increasing risks for operators.

Yes. Local partnerships help navigate regulations, cultural nuances, and payment preferences.

Weak connectivity impacts user experience. Lightweight, mobile-optimized platforms perform best in regions with unstable infrastructure.

In Africa and LATAM, most players access platforms via smartphones, making mobile-first essential for growth.

Players often use mobile money (e.g., M-Pesa), prepaid cards, local bank transfers, and regional e-wallets instead of international methods.

By 2026, online gambling is expected to see stronger regulation, wider use of crypto payments, more mobile-first crash games, and AI-driven personalization.

Gamification boosts engagement and retention with achievements, challenges, and rewards that make the experience more interactive.

Crash games are fast-paced betting formats popular for their simplicity and instant results, especially with mobile players.

Operators use loyalty programs, free spins, personalized bonuses, and gamified features to keep players engaged.

Free spins attract new users, improve engagement, and are one of the most effective retention tools in iGaming.

Crypto payments are gaining popularity due to fast transactions, global reach, and enhanced player privacy.

Yes. Live or in-play betting is one of the fastest-growing segments, offering dynamic experiences for sports fans.

Social gaming combines online betting with community features like leaderboards, chat, and tournaments.

Yes. Esports betting is expanding quickly as younger audiences engage with competitive video games.

AR is not yet mainstream in gambling, but it could soon enhance live casino games with more immersive player experiences.

Yes. Responsible gaming is growing as regulators and operators push for player protection tools like self-exclusion and deposit limits.

Operators use encryption, firewalls, and secure servers to protect sensitive information like IDs, payment details, and account data.

Payment systems use multi-layer security, fraud detection, and KYC/AML checks to ensure safe deposits and withdrawals.

High latency disrupts gameplay and payments, creating mistrust. Reliable platforms guarantee low latency and smooth performance.

Fraud prevention includes KYC, transaction monitoring, and AI-based detection systems to identify suspicious activity.

RNG (Random Number Generator) certification proves that casino games are fair and outcomes are not manipulated.

Through RNG certification, third-party audits, and compliance with international standards like GLI and ISO.

Players risk losing funds or personal data, while operators face fines, license suspension, and reputational damage.

Players remain loyal only to platforms that provide certified fair games, secure payments, and transparent operations.

Yes. A disaster recovery plan ensures continuity during technical failures, cyber-attacks, or downtime, protecting both operators and players.

Trusted providers use cloud hosting, redundancy systems, and 24/7 monitoring to ensure high availability and stable performance.

By verifying certifications (GLI, ISO 27001), encryption standards, and the provider’s history in regulated markets.

Yes, crypto improves transaction security and privacy, but operators must still comply with AML and KYC rules.

By using advanced fraud detection, payment monitoring, and multi-factor verification systems.

Yes. DDoS attacks can disrupt platforms, so reliable providers implement advanced protection tools to ensure uptime.

By offering secure payments, certified games, transparent policies, responsible gaming tools, and strong customer support.

PlaylogiQ is a B2B technology provider offering sportsbook software, casino aggregator, crash games, poker software, payment solutions, and white-label iGaming platforms.

The fee depends on the solution chosen (white-label, turnkey, or custom). In any case, all essential products and services needed to launch an iGaming business are included and do not require extra payments.

PlaylogiQ stands out for its extreme customization, advanced security standards, and continuous support — both technical and strategic. Operators benefit from flexible solutions, secure infrastructures, and long-term guidance.

Yes. PlaylogiQ offers fully customizable white-label iGaming platforms, including sportsbook, online casino, payments, and back-office tools.

Yes. PlaylogiQ supports operators with KYC, AML, licensing guidance, and integration of regulatory requirements.

PlaylogiQ operates mainly in emerging markets, where we have strong expertise. However, our solutions can be deployed in all regulated iGaming markets worldwide.

White-label solutions can be launched in weeks, while fully customized projects may take longer depending on scope.

Yes. PlaylogiQ integrates crypto payments alongside traditional multi-currency methods.

Yes. PlaylogiQ offers 24/7 technical support and dedicated account management. We provide both standardized solutions and fully customized assistance to fit business needs.

Not necessarily. PlaylogiQ provides a fully managed platform built and maintained by iGaming experts, so operators can launch successfully without prior experience.

Yes. PlaylogiQ can provide a Curaçao license. However, operators must still respect the regulations of the markets where they intend to operate.

Yes. Operators can set up and manage bonuses, free spins, and jackpots directly from the back-office with full customization.

Yes. The platform is modular, allowing operators to launch only a sportsbook, only an online casino, or both.

Yes. PlaylogiQ platforms are optimized for lightweight performance, ensuring smooth operation even with unstable internet connections.

Yes. PlaylogiQ provides turnkey iGaming platforms that include sportsbook, casino, payments, and compliance tools, allowing operators to launch quickly with minimal setup.