YOUR ENGAGEMENT ENGINE: CRM & GAMIFICATION
CRM & GAMIFICATION
MAXIMIZE
THE VALUE OF
EVERY USER
Boost the lifetime value of each player with CRM tools built for measurable impact. From advanced segmentation to automated campaigns and gamified missions, our system helps turn behaviors into insights and insights into action. Reward loyalty, personalize every interaction, and transform casual users into consistent, high-value players
ADVANCED PLAYER
SEGMENTATION
Cluster your players with precision using real-time behavior, spend habits, location, and preferences and launch hyper-targeted campaigns that drive engagement and retention
AUTOMATED CAMPAIGN
MANAGEMENT
Plan and launch marketing campaigns automatically based on triggers like player behavior, milestones, or inactivity. Save time and boost effectiveness with data-driven personalization
GAMIFIED MISSIONS
& CHALLANGES
Engage players with personalized missions and challenges tied to their gameplay. Reward achievements, boost activity, and create ongoing motivation through interactive, goal-driven journeys
CUSTOMIZABLE
LOYALTY PROGRAMS
Design loyalty programs according to your strategy. Set rules, tiers, and rewards to encourage player progression, increase lifetime value, and build lasting emotional connection.
REAL-TIME ENGAGEMENT
ANALYTICS
Track player activity and campaign performance in real time. Gain insights into what drives engagement and optimize your strategy with actionable, data-backed decisions
REWARD ENGINE &
BONUS AUTOMATATION
Automate bonus distribution based on behavior triggers. Deliver cashback, free spins, and exclusive perks at the right time—enhancing retention while saving time on manual work
ADVANCED PLAYER
SEGMENTATION
SEGMENTATION
Cluster your players with precision using real-time behavior, spend habits, location, and preferences and launch hyper-targeted campaigns that drive engagement and retention
AUTOMATED CAMPAIGN
MANAGEMENT
MANAGEMENT
Plan and launch marketing campaigns automatically based on triggers like player behavior, milestones, or inactivity. Save time and boost effectiveness with data-driven personalization
GAMIFIED MISSIONS
& CHALLANGES
& CHALLANGES
Engage players with personalized missions and challenges tied to their gameplay. Reward achievements, boost activity, and create ongoing motivation through interactive, goal-driven journeys
CUSTOMIZABLE
LOYALTY PROGRAMS
LOYALTY PROGRAMS
Design loyalty programs according to your strategy. Set rules, tiers, and rewards to encourage player progression, increase lifetime value, and build lasting emotional connection.
REAL-TIME ENGAGEMENT
ANALYTICS
ANALYTICS
Track player activity and campaign performance in real time. Gain insights into what drives engagement and optimize your strategy with actionable, data-backed decisions
REWARD ENGINE &
BONUS AUTOMATATION
BONUS AUTOMATATION
Automate bonus distribution based on behavior triggers. Deliver cashback, free spins, and exclusive perks at the right time—enhancing retention while saving time on manual work
Use data to identify VIPs, reward at-risk players before they churn, or trigger bonus missions when engagement drops. With real-time analytics and smart automation, you can transform user behavior into measurable, scalable revenue
SUPPORT
Strategic growth is a team effort — and you’re never alone. With a dedicated account manager by your side, you’ll analyze data, refine campaigns, and tailor CRM tools to fit your goals. Step by step, we align features and strategy to build long-term, measurable success together
WHY IGAMING OPERATORS
RELY ON OUR CRM & GAMIFICATION
Integrating player segmentation with live data APIs improved our targeting precision by 30% in just weeks
Real-time campaign automation reduced manual tasks by 50%, letting us focus on strategy instead of execution
Implementing missions via CRM SDK increased session frequency—players now log in daily, not weekly
With our account manager’s help, we fine-tuned CRM rules to our KYC and geo-compliance — smooth rollout
Our logic-driven reward workflows, built on behavior triggers, boosted our LTV by 18%
CRM & GAMIFICATION
BY NUMBERS
CRM-driven
campaign boost
Accuracy in real-time
behavioral tracking
24/7
Dedicated account
manager support
CRM & GAMIFICATION FAQ
What is CRM in iGaming?
A CRM in iGaming helps operators manage player data, personalize experiences, and improve loyalty
How does gamification increase retention?
Gamification boosts retention by turning gameplay into rewarding, interactive challenges that motivate players
What are CRM campaigns in online casinos?
CRM campaigns are targeted messages or offers based on player behavior, habits, and activity history
Why use segmentation in a CRM system?
Segmentation lets you group users by traits or behavior to deliver more relevant and effective campaigns
What is the benefit of automated CRM tools?
Automation saves time and increases accuracy in campaigns, player rewards, and retention strategies
Can CRM tools increase player value?
Yes. By personalizing rewards and offers, CRM tools help extend player lifetime and boost total revenue
YOUR PROJECT
Want to see how CRM and gamification can boost your player loyalty and revenue? Reach out now — our team of experts will get back to you within 24 hours to walk you through the features, strategy, and real-world use cases
Unlock full control of your iGaming operations with our Player Account Management (PAM). It integrates with CMS, Sportsbook, Casino Aggregator, and third-party services—forming your platform’s backbone. From secure account creation and wallet management to advanced analytics, fraud prevention, and regulatory compliance, our PAM ensures smooth, centralized control across online and land-based operations
Manage your entire affiliate network — from top agents to sub-agencies — through a single, intuitive back office. Track performance, commissions, and multi-level structures with complete visibility and real-time reporting. Our system empowers you with full control, seamless configuration, and actionable insights to scale your acquisition strategy efficiently
Our all-in-one platform already powers successful land-based operations in over 10,000 shops worldwide. Designed for full compatibility with in-shop devices, it ensures efficient and synchronized management across both online and retail environments — delivering a seamless, unified experience for operators and players alike
Empower your marketing with a fully automated Bonus & Promotion Engine. Deliver targeted campaigns—welcome bonuses, cashback, free spins, promo codes—triggered by player behavior and segmented by audience. Personalize offers, boost conversions, and enhance retention with strategic promotions. Measure results and optimize campaigns—all from one centralized system
Access a vast library of over 5,000 casino games from 200 leading providers, designed to maximize player engagement with top-performing titles. This offer includes live casino games, virtuals, poker, and an exciting variety of crash games, created for quick rounds and instant thrills. Customize the layout, manage everything centrally, and keep your content fresh with the latest top releases
Deliver a premium betting experience with 100,000+ live events, 140,000+ pre-match options, and 6,000+ markets — including SIS-powered esports to stay ahead of trends with unmatched stability. Fully customizable, the module enhances engagement with advanced features like bet builder, cashback, league priority, acca insurance, and more — seamlessly built for both online and retail environments
Boost your sportsbook with our fully integrated Esports Module, powered by SIS and tailored for high-performance betting. Offer nonstop action across top competitive titles like CS:GO, League of Legends, Dota 2, and Overwatch. Backed by ultra-low latency streams and ESIC-grade integrity, it’s built to drive engagement, increase margins, and scale with your business — 24/7
Enhance your operations with a robust Payment Hub featuring over 150 integrated methods, including crypto and local payment solutions tailored to your target markets. It is fast, secure, and fully compliant with international standards, also providing a completely managed option for white-label setups — including risk handling, fraud prevention, and payment compliance
Drive player engagement with a dynamic Jackpot System that offers progressive, threshold-based, or timed jackpots. Customize configurations by skin or provider to generate shared excitement and anticipation. Create emotional “wow” moments that encourage longer play sessions, social sharing, and viral growth. It’s a powerful tool to enhance retention and platform buzz
Player Account
Management
Management
Unlock full control of your iGaming operations with our Player Account Management (PAM). It integrates with CMS, Sportsbook, Casino Aggregator, and third-party services—forming your platform’s backbone. From secure account creation and wallet management to advanced analytics, fraud prevention, and regulatory compliance, our PAM ensures smooth, centralized control across online and land-based operations
affiliate system
Manage your entire affiliate network — from top agents to sub-agencies — through a single, intuitive back office. Track performance, commissions, and multi-level structures with complete visibility and real-time reporting. Our system empowers you with full control, seamless configuration, and actionable insights to scale your acquisition strategy efficiently
Retail Module
Our all-in-one platform already powers successful land-based operations in over 10,000 shops worldwide. Designed for full compatibility with in-shop devices, it ensures efficient and synchronized management across both online and retail environments — delivering a seamless, unified experience for operators and players alike
Bonus and
Promotion Engine
Promotion Engine
Empower your marketing with a fully automated Bonus & Promotion Engine. Deliver targeted campaigns—welcome bonuses, cashback, free spins, promo codes—triggered by player behavior and segmented by audience. Personalize offers, boost conversions, and enhance retention with strategic promotions. Measure results and optimize campaigns—all from one centralized system
casino hub
(+200 providers)
(+200 providers)
Access a vast library of over 5,000 casino games from 200 leading providers, designed to maximize player engagement with top-performing titles. This offer includes live casino games, virtuals, poker, and an exciting variety of crash games, created for quick rounds and instant thrills. Customize the layout, manage everything centrally, and keep your content fresh with the latest top releases
sportsbook
module
module
Deliver a premium betting experience with 100,000+ live events, 140,000+ pre-match options, and 6,000+ markets — including SIS-powered esports to stay ahead of trends with unmatched stability. Fully customizable, the module enhances engagement with advanced features like bet builder, cashback, league priority, acca insurance, and more — seamlessly built for both online and retail environments
e-sports module
Boost your sportsbook with our fully integrated Esports Module, powered by SIS and tailored for high-performance betting. Offer nonstop action across top competitive titles like CS:GO, League of Legends, Dota 2, and Overwatch. Backed by ultra-low latency streams and ESIC-grade integrity, it’s built to drive engagement, increase margins, and scale with your business — 24/7
payment hub (+150
payment methods)
payment methods)
Enhance your operations with a robust Payment Hub featuring over 150 integrated methods, including crypto and local payment solutions tailored to your target markets. It is fast, secure, and fully compliant with international standards, also providing a completely managed option for white-label setups — including risk handling, fraud prevention, and payment compliance
Jackpot System
Drive player engagement with a dynamic Jackpot System that offers progressive, threshold-based, or timed jackpots. Customize configurations by skin or provider to generate shared excitement and anticipation. Create emotional “wow” moments that encourage longer play sessions, social sharing, and viral growth. It’s a powerful tool to enhance retention and platform buzz
