GUIDED TRAINING & ONBOARDING
POWERFUL IGAMING TOOLS
MADE SIMPLE
Our iGaming platform offers robust and flexible features designed to support your growth. We recognize that mastering advanced tools on your own can be difficult, which is why we provide personalized training before and after your launch. This ensures you know how to effectively use the right tools to achieve your goals. And as your needs evolve, we will always be here to assist you.
GUIDED PRODUC
DEMONSTRATION
Step-by-step demonstrations of all essential features, tailored to your business needs and the specific roles of your team members.
PRE-LAUNCH
TEAM TRAINING
We provide comprehensive training for your team before go-live, ensuring full autonomy from day one in both sportsbook and casino operations.
POST-LAUNCH
FOLLOW-UP SESSION
Our support continues after launch, with scheduled sessions to address evolving needs and optimize usage.
STRATEGIC PLATFORM
CONSULTING
Our experts assist in aligning platform usage with your business goals, from bonus configuration to market setup.
TRAINING LIBRARY &
LEARNING MATERIALS
Access an expanding library of guides, tutorials, and recorded demos—available at any time for new hires or as refreshers.
ON-DEMAND
TECHNICAL ASSISTANCE
Receive immediate assistance and direct answers from platform specialists through chat, phone calls, or screen-sharing.
GUIDED PRODUCT
DEMONSTRATION
DEMONSTRATION
Step-by-step demonstrations of all essential features, tailored to your business needs and the specific roles of your team members.
PRE-LAUNCH
TEAM TRAINING
TEAM TRAINING
We provide comprehensive training for your team before go-live, ensuring full autonomy from day one in both sportsbook and casino operations.
POST-LAUNCH
FOLLOW-UP SESSION
FOLLOW-UP SESSION
Our support continues after launch, with scheduled sessions to address evolving needs and optimize usage.
STRATEGIC PLATFORM
CONSULTING
CONSULTING
Our experts assist in aligning platform usage with your business goals, from bonus configuration to market setup.
TRAINING LIBRARY &
LEARNING MATERIALS
LEARNING MATERIALS
Access an expanding library of guides, tutorials, and recorded demos—available at any time for new hires or as refreshers.
ON-DEMAND
TECHNICAL ASSISTANCE
TECHNICAL ASSISTANCE
Receive immediate assistance and direct answers from platform specialists through chat, phone calls, or screen-sharing.
Upskilling your team can slow progress when time is critical in the iGaming industry.Our Pre-Launch Training Service gets your team ready quickly and effectively. After launch, we continue to support you with ongoing assistance and guidance to ensure your operations keep up with every request.
Don’t wait days or weeks for the answers you need.With 24/7 technical assistance, always-accessible training materials, and regular follow-ups, we make sure you’re never left waiting—and always moving forward.
EMPOWERING IGAMING SUCCESS THROUGH
EXPERT TRAINING SOLUTIONS
We had no time to train everyone properly. They stepped in, got it done, and the difference was clear from day one.
The team wasn’t just trained—they were confident. That’s what made the launch smoother than we expected.
Support that actually answers when you need it. No fluff, no delays—just people who know what they’re doing.
The materials were clear, quick to use, and saved us hours. We still go back to them when onboarding new hires.
They didn’t just drop a PDF and disappear. Real follow-up, real people, and real help when it counted.
TRAINING SERVICES
by numbers
Clients launched ahead
of their original timeline
Team training completion
rate before go-live
Average time to fulfill
specific training requests
3
x
Faster issue resolution
after launch
Average time to complete
full team onboarding
24/7
live technical support.
Real people, real answers.
TRAINING SERVICES FAQ
What kind of team training do you provide for iGaming operators?
We provide pre-launch, role-specific training to ensure every team member is confident and operational.
Is training included in the white label solution?
Training is included in white label setups only. Turnkey operators usually have trained, experienced teams.
How long does team training take?
Our training process is fast and efficient. Most teams complete onboarding and are fully operational within 48 hours.
Do you offer post-launch training?
Yes, we offer ongoing support, follow-up sessions, and refresher content to keep your team sharp after launch.
Is remote or multilingual training available?
Absolutely. We support remote teams and offer multilingual training to match the needs of international operators.
What formats do you use for training?
We use a mix of live sessions, recorded video modules, and written guides—accessible anytime by your team.
Your team is not just part of the launch—it makes it effective. We quickly transform staff into operators. Please let us know your needs, and within 24 hours, we will customize the training to prepare your people to perform.
We provide fully managed trading services that cover everything from system setup and data integration to real-time monitoring and continuous performance optimization. Our experts ensure your iGaming trading platform runs securely and efficiently, so you can focus on business growth while we manage the technical side
At PlaylogiQ, each client is assigned a dedicated account manager who delivers strategic guidance and personalized support. Acting as your single point of contact, they help you optimize platform features, solve challenges, and unlock the full potential of our white-label and turnkey iGaming solutions.
Rely on PlaylogiQ’s cloud-based infrastructure to ensure uninterrupted iGaming performance. With 99.9% uptime guaranteed, your sportsbook or casino platform stays consistently online. Our team monitors systems 24/7 using high-availability hosting to minimize downtime and maintain peak operational efficiency.
Access premium sports data feeds, including real-time odds, live stats, and in-play updates. PlaylogiQ ensures fast, reliable feed delivery with broad market coverage. Fully integrated into your sportsbook software, our feeds support sharp, data-driven decisions and a dynamic betting experience.
Our product management team works closely with you to shape scalable, competitive iGaming features. From initial concept to final launch, we build secure, brand-aligned solutions that evolve with your market. Stay ahead in the fast-moving gaming industry with innovation that drives retention and growth.
Deliver a next-level betting experience with PlaylogiQ’s low-latency live streaming for sports and events. Fully integrated into your iGaming platform, our high-quality broadcasts enhance user engagement and retention—keeping your audience connected, entertained, and ready to place bets in real time.
FULLY MANAGED
TRADING SERVICES
TRADING SERVICES
We provide fully managed trading services that cover everything from system setup and data integration to real-time monitoring and continuous performance optimization. Our experts ensure your iGaming trading platform runs securely and efficiently, so you can focus on business growth while we manage the technical side
DEDICATED
ACCOUNT MANAGER
ACCOUNT MANAGER
At PlaylogiQ, each client is assigned a dedicated account manager who delivers strategic guidance and personalized support. Acting as your single point of contact, they help you optimize platform features, solve challenges, and unlock the full potential of our white-label and turnkey iGaming solutions.
99,9% UPTIME
GUARANTED
GUARANTED
Rely on PlaylogiQ’s cloud-based infrastructure to ensure uninterrupted iGaming performance. With 99.9% uptime guaranteed, your sportsbook or casino platform stays consistently online. Our team monitors systems 24/7 using high-availability hosting to minimize downtime and maintain peak operational efficiency.
FULL FEED
COVERAGE
COVERAGE
Access premium sports data feeds, including real-time odds, live stats, and in-play updates. PlaylogiQ ensures fast, reliable feed delivery with broad market coverage. Fully integrated into your sportsbook software, our feeds support sharp, data-driven decisions and a dynamic betting experience.
PRODUCT
MANAGEMENT
MANAGEMENT
Our product management team works closely with you to shape scalable, competitive iGaming features. From initial concept to final launch, we build secure, brand-aligned solutions that evolve with your market. Stay ahead in the fast-moving gaming industry with innovation that drives retention and growth.
LIVE STREAMING
SERVICES
SERVICES
Deliver a next-level betting experience with PlaylogiQ’s low-latency live streaming for sports and events. Fully integrated into your iGaming platform, our high-quality broadcasts enhance user engagement and retention—keeping your audience connected, entertained, and ready to place bets in real time.
